Legal

Last updated: December 15, 2024

Terms of Service

Agreement to Terms

By accessing and using Rifoa's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Services Description

Rifoa provides technology consulting services including:

  • Marketing automation and lead generation solutions
  • IT infrastructure design and implementation
  • AI-powered process automation
  • Strategic technology consulting

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Cooperate in good faith during project execution
  • Make timely payments as agreed
  • Respect intellectual property rights
  • Comply with applicable laws and regulations

Payment Terms

Payment terms are as follows:

  • Invoices are due within 30 days of receipt
  • Late payments may incur additional charges
  • All fees are non-refundable unless otherwise specified
  • Prices are subject to change with 30 days notice

Intellectual Property

All intellectual property rights in our services, including but not limited to software, methodologies, and documentation, remain the property of Rifoa. Clients receive a license to use deliverables for their intended business purposes.

Limitation of Liability

Rifoa's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages. Our services are provided "as is" without warranties of any kind.

Termination

Either party may terminate services:

  • With 30 days written notice
  • Immediately for material breach
  • Upon mutual agreement

Privacy Policy

Introduction

At Rifoa ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Company information and job title
  • Project requirements and business needs
  • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to your inquiries and requests
  • Send you relevant information about our services
  • Analyze website usage and optimize user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal requirements
  • To protect our rights and safety
  • With trusted service providers who assist in our operations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

General Legal Information

Confidentiality

We maintain strict confidentiality regarding all client information and business operations. Both parties agree to protect confidential information disclosed during the course of our business relationship.

Governing Law

These terms and our privacy practices are governed by the laws of the United Arab Emirates. Any disputes will be resolved through arbitration in Dubai, UAE.

Changes to This Policy

We reserve the right to modify these terms and privacy practices at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

Contact Information

For questions about these legal terms or our privacy practices, please contact us:

Email: info@rifoa.com

Address: Dubai Internet City, Dubai, United Arab Emirates

Phone: +971 XX XXX XXXX